Privacy Policy
At Elegant Enclave, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and engage with our services. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information when you visit our website, including:
- Personal Information: When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect personal information including your name, email address, phone number, shipping and billing address, and payment details.
- Non-Personal Information: We also gather non-personal information automatically as you navigate through our site. This may include your IP address, browser type, device information, and pages visited. This information helps us analyze trends and improve our website.
- Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that allow us to recognize returning visitors and gather information about how you use our site. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
Elegant Enclave utilizes your information for the following purposes:
- Order Processing: To process and fulfill your orders efficiently, including shipping and billing.
- Customer Service: To respond to your inquiries, provide support, and manage your account.
- Marketing Communications: To send you promotional materials, updates, and newsletters about our products and services. You can opt-out of these communications at any time.
- Website Improvement: To analyze user behavior, improve our website functionality, and enhance user experience.
- Compliance and Security: To comply with legal obligations, protect our rights, and safeguard against fraud and unauthorized access.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential.
- Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and request correction of your personal information.
- Withdraw your consent for us to process your personal information.
- Opt-out of marketing communications.
- Request deletion of your personal data, subject to certain exceptions.
6. Changes to This Privacy Policy
Elegant Enclave reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elegant Enclave
Address: Unit 35, Chelsea Wharf, 15 Lots Rd, London SW10 0QJ, United Kingdom
Thank you for choosing Elegant Enclave for your home decor needs. Your trust is important to us, and we are committed to protecting your privacy.