Frequently Asked Questions (FAQ)

What types of sofas do you offer?

At Elegant Enclave, we offer a diverse range of sofas, including sectional sofas, loveseats, recliners, sleeper sofas, and custom options. Our styles range from modern and contemporary to classic and traditional, ensuring that there’s something for every customer.

Do you offer custom sofa designs?

Yes! We provide custom design services where you can choose from various styles, fabrics, colors, and configurations to create a sofa that perfectly fits your space and style.

What types of fabrics are available for sofas?

We carry an extensive selection of high-quality fabrics, including cotton, linen, velvet, leather, and performance fabrics that are durable and stain-resistant. Our design consultants can help you choose the perfect fabric for your specific needs.

Can I see fabric samples before making a purchase?

Absolutely! We encourage our customers to request fabric swatches before making a decision. You can visit our store or contact us to request samples to see how they look in your home.

What is your return policy?

Our return policy allows returns within 30 days of purchase, provided the sofa is in its original condition. Custom orders may have different return conditions. Please see our full return policy for more details.

How do I care for my sofa and fabric?

To ensure the longevity of your sofa, we recommend following specific care instructions based on the fabric type. Generally, regular vacuuming and prompt attention to spills can help maintain your sofa’s appearance. Our staff will provide care tips tailored to your purchases.

Do you offer delivery services?

Yes, we offer delivery services for all items purchased at Elegant Enclave. Delivery fees vary depending on location, so please inquire with our sales team for specific details.

Is there a warranty on your sofas?

Yes, most of our sofas come with a manufacturer warranty that covers defects in materials and craftsmanship. The length and terms of the warranty may vary, so please check the specific product details.

Can I finance my purchase?

Yes, we do offer financing options to help make your purchase more manageable. Speak with our sales team to learn more about available financing plans and terms.

Do you have any promotions or sales?

We frequently have promotions and sales throughout the year. To stay updated, please subscribe to our newsletter or check our website for the latest offers!

Are pets allowed in the store?

We love pets! Well-behaved animals are welcome at Elegant Enclave. We just ask that they remain on a leash or in a carrier for everyone's safety and comfort.

How can I contact you for more information?

You can visit our store at Unit 35, Chelsea Wharf, 15 Lots Rd, London SW10 0QJ, United Kingdom . Our team is here to assist you!